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1. Scrivener: The best writing program I have used, bar none. It's a practical all-in-one drafting program that alternately allows you to either use just the word processing functions or go so far as to organize your entire novel (including research notes/pictures/videos) in one place, print your entire novel manuscript in standard format (that's .RTF or .DOC if you prefer), automatically backup your novel at scheduled intervals to either a local folder or network drive, and take snapshots so you can edit without committing changes to the manuscript until you are comfortable that its fully right.
Those are the main features, but there are some additional bells and whistles that come with the software. For example, for those who struggle to come up with names for your characters, Scrivener has a name generator that can generate names from various ethnicities and nationalities. It also has a neat word count that will let you track word counts and set goals by scene and also set a word count for the overall manuscript so you can visually track how far you have to complete the novel.
Scrivener also has a really generous household license, which will allow you to install it on multiple computers (for all your family members) and it can also be installed on a USB stick so you can use it on the go.
Also, if you are scared off by the many features offered by Scrivener, I should note that all of these features are in the background and come up to be used only when you need them. You can use Scrivener without ever taking a look outside of the word processor/organization functions (but I suspect most people will eventually use those other features as well.)
If you are unsure about buying Scrivener ($45 for Mac and $40 for Windows versions) they have a demo version free for download at their site. The demo expires after 30 uses (that's right uses not days) so you can take as long as you would like to test it out before purchasing it.
There are a few great demo videos on the Scrivener site that will show you how Scrivener works. Since the Mac version has been around for a few more years, there are some additional features in the Mac version that don't appear in the Windows version.
For the Linux users (Ubuntu/Debian/Fedora/et al.) there is a free version of Scrivener available for download at this following link. I use the Linux version half the time while linked to a Dropbox account, and I can say that it hasn't crashed on me yet. I've opened the Scrivener file in my Windows O/S after working on it in Ubuntu and everything just works. I should caution you that the Linux build is not supported by the Scrivener folks and should be used at your own discretion.
Full Disclosure: I use Scrivener, but I'm posting this testimonial based on my own use. I'm not affiliated with Literature and Latte (the company that makes this product) in any way.
2. Viable Paradise: I'm just going to link to the site if anyone is interested in applying to this workshop next year. There are some well regarded writers and editors in the fantasy and science fiction fields who run this workshop, so feedback would be specifically focused on those genres. All of the testimonials I have read have been overwhelmingly positive, and if you have a week to take off in October, I definitely recommend applying to this workshop.